Frequently Asked Questions

Get answers to common questions about Highlights and Lowlights.

Appointment time usually ranges from 1.5 to 3.5 hours depending on hair length, density, and techniques used. Your stylist will assess during consultation and give a more accurate timeframe when booking.

When performed by professionals using quality products and proper timing, damage is minimized. Regular deep conditioning, protein treatments, and spacing appointments help maintain strength and prevent excessive dryness.

Refresh intervals typically fall between 8–12 weeks, depending on contrast and hair growth. Face-framing pieces may need more frequent touch-ups while low-maintenance placements can go longer.

Yes — with a thorough consultation and strand test. Your stylist will evaluate porosity and past color to recommend safe techniques, possible corrective steps, or staged appointments if needed.

Use sulfate-free, color-safe shampoo and conditioner, rinse with cool water, apply weekly deep-conditioning masks, limit heat styling, and use UV-protectant products to preserve tone and integrity.

You can subtly alter or enhance a base color by adding lowlights or highlights, but major base color changes may require a full-color service or staged sessions for best, healthiest results.